When Nóvu joined forces with us, the goal was clear: profitably increase sales.Like many brands, Novu hit a ‘wall’ in scaling their revenue. Whether at 20k, 50k, or 100k per month, the challenge wasn’t just about pushing revenue higher—it was about doing so profitably.
Once we had the full picture, we realised that generating repeat customers for Nóvu was not a problem. The quality and designs of all the garments mean that people keep on coming back for more. That narrowed our focus immediately. We needed to drive new customers, find new audiences and build a steady stream of first time buyers to fill up the retention strategy that was already working so well.
By honing in on these metrics, we successfully helped Novu grow revenue while maintaining profitability, proving that scaling profitably is not only possible but achievable.
In 2024 we dedicated ourselves to considerably consolidating our ad account strategy to strengthen campaign performance, as well as increasing creative output to further scale the account. We focussed our strategy on acquiring net new customers and allowed lifecycle marketing to pick up low hanging fruit.
We also created ‘marketing moments’ that drove man-made peaks during quiet periods throughout the year. These helped to stabilise cash flow and strengthen customer retention, enhancing long-term advertising efficiency.
Examples of these peaks could be seasonal promotions, product launches to fill dips in the sales cycle, and limited-edition drops to drive urgency. This year-round revenue strategy was a huge part of Nóvu’s exponential growth in 2024.