5 reasons why you need SMS Marketing

Thursday, March 2nd, 2023

In today’s digital age, businesses have a huge choice of marketing channels to choose from. From email to social media, there are many ways to reach out to potential customers – new or existing. One channel that often gets overlooked is SMS marketing. SMS marketing involves sending promotional messages directly to customers’ mobile devices. In this blog we are breaking down five reasons why businesses need to adopt an SMS marketing strategy:


  1. High Open Rates – SMS messages have incredibly high open rates. In fact, it’s estimated that 98% of text messages are opened, compared to just 20% of emails. This means that SMS messages have a much higher chance of being seen by potential customers. This is particularly important for time-sensitive promotions or urgent messages that require immediate action. 


  1. Personalisation – SMS marketing allows businesses to personalise their messages to individual customers. This can be done by including the customer’s name in the message or by sending messages based on their past purchases or preferences. Personalisation can help businesses create a more meaningful connection with their customers, which can lead to increased loyalty and sales.

  1. Cost-Effective – Compared to other marketing channels, SMS marketing is relatively inexpensive. Most SMS marketing platforms charge per message sent, which means that businesses only pay for what they use. This can be particularly beneficial for small businesses with limited marketing budgets.


  1. Reach a Younger Audience – SMS marketing is particularly effective at reaching younger audiences. Studies have shown that younger consumers are more likely to respond to SMS messages than older generations. This is because younger consumers are more likely to use their mobile devices for communication and are more comfortable receiving messages from businesses.

  1. Increased Engagement – SMS marketing can help businesses increase customer engagement. This is because SMS messages are typically short and to the point, which makes them easy for customers to read and respond to. Additionally, SMS messages can include calls-to-action, such as “click here to learn more” or “reply with YES to claim your offer.” These calls-to-action can help businesses drive traffic to their website or increase sales.


In conclusion, SMS marketing is a highly effective marketing channel that businesses should consider adding to their marketing mix. With high open rates, personalisation, cost-effectiveness, the ability to reach a younger audience, and increased engagement, SMS marketing can help businesses build stronger connections with their customers and drive sales.


If you want to implement or improve your current SMS marketing strategy then get in touch here! 🚀